{"id":3631,"date":"2025-07-01T13:43:18","date_gmt":"2025-07-01T11:43:18","guid":{"rendered":"https:\/\/occlude.byhand.nu\/returns\/"},"modified":"2026-04-23T09:59:42","modified_gmt":"2026-04-23T07:59:42","slug":"returns","status":"publish","type":"page","link":"https:\/\/occlude.byhand.nu\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3631\" class=\"elementor elementor-3631 elementor-1560\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84c2476 e-flex e-con-boxed e-con e-parent\" data-id=\"84c2476\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-240ae00 e-flex e-con-boxed e-con e-parent\" data-id=\"240ae00\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fadfc5 elementor-widget elementor-widget-heading\" data-id=\"1fadfc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><br><div><div class=\"page-title\"><h1 style=\"margin: 0px;padding: 0px 0px 10px;border: 0px;vertical-align: baseline;background: transparent;font-size: 3vw !important;line-height: 1.2em !important;font-weight: 700 !important;font-family: soho-gothic, Helvetica, Arial, Lucida, sans-serif !important\">Return policy<\/h1><h1 style=\"margin: 0px;padding: 0px 0px 10px;border: 0px;vertical-align: baseline;background: transparent;font-size: 3vw !important;line-height: 1.2em !important;font-weight: 700 !important;font-family: soho-gothic, Helvetica, Arial, Lucida, sans-serif !important\"><\/h1><\/div><div class=\"std\"><p style=\"margin: 0px;padding: 0px 0px 1em;border: 0px;vertical-align: baseline;background: transparent;line-height: 1.8em !important\">All items may be returned within 14 days from the date you received your order. The right of withdrawal naturally lapses if the product has been used to such an extent that its resale value is reduced. As the customer, you are responsible for the cost of returning the item.  <\/p><h5 style=\"margin: 0px;padding: 0px 0px 10px;border: 0px;vertical-align: baseline;background: transparent;font-size: 0.8vw !important;line-height: 1.8em !important;font-weight: 700 !important;font-family: soho-gothic, Helvetica, Arial, Lucida, sans-serif !important;text-transform: uppercase !important;letter-spacing: 5px !important\">If you wish to cancel your order, please do the following<\/h5><ul style=\"margin: 0px;padding: 0px 0px 1em 1em;font-size: 14px;line-height: 26px\"><li style=\"margin: 0px;padding: 0px;font-size: 14px\">Use Occlude\u2019s return portal via Shipmondo \u2013 you are responsible for the return shipping costs of your item.<\/li><li style=\"margin: 0px;padding: 0px;font-size: 14px\">Link for the return portal &nbsp;<a href=\"https:\/\/return.shipmondo.com\/occlude\" style=\"margin: 0px;padding: 0px;border: 0px;font-size: 14px;vertical-align: baseline;background-image: initial;background-position: initial;background-size: initial;background-repeat: initial;background-attachment: initial;font-family: soho-gothic, Helvetica, Arial, Lucida, sans-serif !important\">https:\/\/return.shipmondo.com\/occlude<\/a>&nbsp;\u2013 Follow the steps on the return portal.<\/li><li style=\"margin: 0px;padding: 0px;font-size: 14px\"><span style=\"margin: 0px;padding: 0px;border: 0px;vertical-align: baseline;background: transparent\">Return the item in the same condition and quantity as when you received it. The item must therefore be unused and must not have been washed. <\/span><\/li><li style=\"margin: 0px;padding: 0px;font-size: 14px\">Return the item in its original packaging and ensure that it is securely packed.<\/li><li style=\"margin: 0px;padding: 0px;font-size: 14px\">We will then refund the amount to your account as soon as possible.<\/li><\/ul><h5 style=\"margin: 0px;padding: 0px 0px 10px;border: 0px;vertical-align: baseline;background: transparent;font-size: 0.8vw !important;line-height: 1.8em !important;font-weight: 700 !important;font-family: soho-gothic, Helvetica, Arial, Lucida, sans-serif !important;text-transform: uppercase !important;letter-spacing: 5px !important\">Exchange<\/h5><p style=\"margin: 0px;padding: 0px;border: 0px;vertical-align: baseline;background: transparent;line-height: 1.8em !important\">If you have ordered the wrong size, you may always exchange your item within 14 days from the date of receipt. &nbsp;The option to exchange naturally lapses if the item has been used to such an extent that its resale value is reduced. As the customer, you are responsible for the cost of exchanging the item. The rules for exchanging an item are the same as those for returns. You should therefore follow the return instructions for the item. Afterwards, you must place a new order yourself for the correct size.<br> <br> <br>    &nbsp;<\/p><\/div><\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return policy All items may be returned within 14 days from the date you received your order. The right of withdrawal naturally lapses if the product has been used to such an extent that its resale value is reduced. As the customer, you are responsible for the cost of returning the item. If you wish [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3631","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns - Occlude<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns - Occlude\" \/>\n<meta property=\"og:description\" content=\"Return policy All items may be returned within 14 days from the date you received your order. 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